***Special Announcement:  Due to Transocean IT's routine server maintenance, you may experience system issues on Thursday, August 21st from 6-10 PM (Houston time). If you experience a technical issue during this time, please wait and try to process your transactions again on Friday, August 22nd. If the issue continues, please contact Gateway.Vendor@deepwater.com.***

 

Welcome to your Vendor Gateway Training page. Here, you can find relevant supporting documentation for the Vendor Gateway system. This includes: training information, important communications from your support team, and contact information.

NOTETo ensure the training material functions correctly, your workstation screen resolution has to be set as 1024x768 as a minimum. Large resolutions are recommended for optimal experience.

 

 

For questions about training and functional/technical support, please send an e-mail to the following support address: 

Gateway.Vendor@deepwater.com

When contacting the support team, please utilize the Issue Checklist to ensure that you provide the information necessary for the support team to promptly assist you.

There will be two "live" Vendor Gateway virtual-Instructor Led training sessions held each month:

  • 2nd Wed. of every month @ 8 a.m. (Houston time)
  • 3rd Wed. of every month @ 8 p.m. (Houston time)

Training sessions last ~1 hour. Register for a session by sending an e-mail request to Gateway.Vendor@deepwater.com.

 

The following sessions are scheduled for 2014:

Note: Sessions may be altered to accommodate the holidays.